Cookie Policy

Last Updated:

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse our website and also allows us to improve our services.

2. How We Use Cookies

Trellis uses cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Protect your security by preventing cross-site request forgery (CSRF) attacks
  • Improve website functionality and user experience

3. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Session Cookies

  • Purpose: Maintain your login session and authentication state
  • Duration: 7 days or until you log out
  • Type: First-party, HTTP-only, Secure (in production)
  • Name: sessionid

CSRF Protection Cookies

  • Purpose: Protect against cross-site request forgery attacks when submitting forms
  • Duration: Session-based (expires when you close your browser)
  • Type: First-party, HTTP-only, Secure (in production)
  • Name: csrftoken

4. Cookie Settings and Management

You can manage your cookie preferences directly on Trellis or through your browser settings. Here's how:

Cookie Preferences on Trellis

We provide a Cookie Preferences page where you can view and manage your cookie settings. You can access it at any time from the footer of any page.

On the Cookie Preferences page, you can:

  • View which cookies are currently active
  • Understand what each cookie does
  • Manage preferences for future non-essential cookies (analytics, marketing)
  • See information about essential cookies that cannot be disabled
Manage your cookie preferences now

Browser Settings

You can also set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Instructions for managing cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Deleting Cookies

You can delete cookies that are already on your device. If you delete cookies, you may need to sign in again to access certain features of Trellis.

5. Third-Party Cookies

Currently, Trellis does not use third-party cookies for advertising or tracking purposes. All cookies used on our website are first-party cookies that we set directly.

If we introduce third-party services in the future that use cookies (such as analytics or advertising), we will update this Cookie Policy to inform you about them.

6. Cookie Security

We take the security of your data seriously. Our cookies are configured with the following security features:

  • HttpOnly: Cookies cannot be accessed by JavaScript, protecting against XSS attacks
  • Secure: In production, cookies are only sent over HTTPS connections
  • SameSite: Set to "Lax" to help prevent CSRF attacks while allowing normal navigation

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Cookie Policy on this page and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Your Rights

Under UK GDPR and EU GDPR, you have certain rights regarding cookies and your personal data:

  • The right to be informed about the use of cookies (this policy)
  • The right to access information about cookies we use
  • The right to control cookie settings through your browser
  • The right to delete cookies at any time

For more information about how we handle your personal data, please refer to our Privacy Policy.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us through the contact methods provided in your account settings or on our website.

By continuing to use Trellis, you consent to our use of cookies as described in this Cookie Policy.